Last Updated: 9/25/203

Introduction

Welcome to DrugsBank.pk (“we,” “our,” or “us”). We are committed to protecting your privacy and providing a secure and trustworthy online shopping experience for all our users. This Privacy Policy is designed to inform you about the information we collect when you use our website, how we use and protect that information, and your rights and choices regarding your data.

By using DrugsBank.pk, you consent to the practices described in this Privacy Policy. Please take a moment to read this Privacy Policy carefully.

Information We Collect

Personal Information: When you use our website, you may provide us with personal information such as your name, email address, phone number, shipping address, and payment information. We collect this information when you create an account, place an order, or contact our customer support team.

Prescription Information: To fulfill prescription orders, we may collect and store information related to your prescription, such as medication details and your healthcare provider’s statement, as provided by you. This information is kept confidential and is used solely for processing your orders.

Usage Information: We automatically collect information about your usage of our website, including your IP address, browser type, device information, and pages you visit. We may use cookies and similar technologies to collect this information.

How We Use Your Information

Order Fulfillment: We use your personal information to process and fulfill your orders for medicines and health-related products.

Communication: We may use your contact information to send you transactional updates, order confirmations, and information about our products and services if you opt-in to receive such communications.

Prescription Verification: Your prescription information is used to verify that the medication is dispensed safely and per applicable laws and regulations.

Improvement of Services: We use usage information to analyze and improve our website’s functionality, performance, and user experience.

Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with the following entities:

Service Providers: We may share your information with third-party service providers who assist us in providing various services, such as payment processing, shipping, and customer support.

Legal Compliance: We may disclose your information to comply with legal obligations, protect our rights and safety, and respond to lawful requests.

Your Choices

You have the following rights and choices regarding your personal information:

Access: You can access and update your personal information by logging into your account on our website.

Communication Preferences: You can manage your communication preferences by adjusting the settings in your account or unsubscribing from marketing emails.

Data Deletion: You can request the deletion of your account and personal information, subject to applicable legal requirements.

Security

We take data security seriously and employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or maintain information from children under 18.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on this page, and the latest revision date will be indicated at the top.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please get in touch with us at info@drugsbank.pk.

Thank you for choosing DrugsBank.pk. Your trust is important to us, and we are dedicated to safeguarding your privacy and providing you with high-quality healthcare products and services.